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What Customers say about us
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Great Service & did a great spot cleaning my couch...Highly recommend and would use them again for sure
August 6, 2022Great cleaning company, I have used them twice now. Kiran is very helpful and flexible when need be. Both cleans were absolutely up to standard and I would recommend them to anyone
July 6, 2022My elderly Mum was very pleased with her first time clean and looks forward to having this done fortnightly as do I for my peace of mind. It was such a relief to finally find a company with an excellent rating that could come at fairly short notice as well as promising a regular service given all the upheaval caused by the last COVID lock down; which included my Mums retirement village being a no go for family and any kind of non urgent visitations for so long!! So many thanks again Snap!
July 6, 2022 -
Upon reading positive reviews for this company I decided to give them a go after our thorough and trusty regular cleaner of 2 years relocated this year. Although the quote (and payment) process was quick, what followed was a lack of communication and a really average job done. Leading up to the day of the clean, there was no confirmation of the appointment until prompted, and the cleaner turned up to the property without any access instructions given by HO. The clean itself was extremely rushed, notably with surfaces completely uncleaned and/or vacuumed, dirty water marks on 80% of the hard flooring, and most of the shower/bath soap scrum unattended. Although a 25% discount was proposed after a complaint, they then informed me last minute (less than 12 hours before the next clean) that the cleaner organised could no longer come and proceeded to suggest other companies to engage instead. This communication only happened, again, after being reminded and prompted by us. Have had really great relationships with other providers over the years but snap has certainly lived up to their names in terms of a broken experience.
July 6, 2022 -
Our cleaner Shrain did an extraordinary job of cleaning our house on moving day. She vacuumed and shampooed all the carpets, meticulously cleaned the oven, fridge, kitchen and bathroom cupboards, windows, bathrooms, floors and spot marks off the walls. She arrived at short notice on a Friday afternoon and didn't stop until she had finished in the evening. The service was not cheap but worth every cent in terms of the peace of mind it gave us being able to hand our property over to the new owners in immaculate condition. We would highly recommend her and Snap Cleaning for going above and beyond the call of duty!
February 6, 2022